FAQS

Currently, we are only shipping to New Zealand. Aussie coming soon!

Definitely. Making sure that our zinc protects you is super important to us. Our zinc sunscreen is made in New Zealand & Certified to Australian and New Zealand Sunscreen Standard, AS/NZS 2604:2012

Zinc or Swim is not yet tested by Consumer NZ as this only occurs annually and we have just launched. Please do not hesitate to get in touch if you have any questions.

“Reef safe” is an unregulated term that you might see on some other labels or brands. Our zinc sunscreen is made with natural ingredients and therefore does not contain the harsh chemicals that are largely responsible for the deterioration of the reef.

There are two different types of pigments used to produce our colourful zinc sunscreen; natural Mica, and artificial Lake powder.

Slightly more Mica powder is required to achieve this colour.

Our zinc sunscreen is designed for face use only. You want a thick layer of zinc to be fully visible on the skin. This is great for the nose and lips when you’re planning to spend a long day in the sun.

The best way we recommend is either a natural makeup remover and a reusable cloth, or biodegradable baby wipes. Water and soap also does the trick, it will just take a little longer.

Zinc may leave stains on certain materials so please be careful when using zinc with delicate or precious items of clothing. If you do get a stain, here are the steps we suggest taking to remove it.

Step 1

Scrape the excess zinc cream off of the fabric with a butter knife and an old credit card or piece of paper, using the knife to push the cream onto the other surface. This prevents the cream from smearing into the surrounding unstained fabric.

Step 2

Sprinkle baking soda or cornstarch over the area liberally, until you can't see the zinc or fabric. Let this sit, undisturbed, for 24 hours, and then vacuum it off. Do not use a brush or any other method that causes friction.

Step 3

Wet a lint-free white cloth with unflavored vodka. Starting from the center of the stain, dab outward until you reach the edge. Do not rub or scrub the mark because this can spread the remaining zinc. Work until the stain is no longer visible.

Step 4

Apply baking soda or cornstarch again while the fabric is still wet. Let it sit until dry, at least three hours, and then vacuum it off.

While we don’t recommend putting our zinc directly on your eyeballs, it shouldn’t sting if this happens. We’ve been testing the product for a while, and haven’t experienced any discomfort on the rare occasion this has happened.

Zinc oxide is both antimicrobial and non-comedogenic which means it doesn’t clog up your pores.

Chemical sunscreens often contain ingredients that clog pores and cause acne flare-ups. Many synthetic sunscreens contain oxybenzone and octinoxate, both of which are chemical absorbers that are often used to filter ultraviolet light. Studies show that these chemicals may be highly toxic to developing corals and marine life, causing serious damage to our precious coral reefs.

Zinc oxide is also an exceptionally effective shield against the sun for babies and youngsters whose skin may not be as mature and developed as adults.

Because zinc oxide is both antimicrobial and non-comedogenic which means it doesn’t clog up your pores, sunscreens that contain it are a good choice for people with sensitive skin. As our zinc is intended for face use only, we recommend a natural zinc oxide sunscreen for the rest of the body - check out our Sundaze Natural Sunscreen to cover all your basis!